Plans change

Cancellation & Refund Policy

Last updated: 14 July 2026

We hold your date the moment you pay an advance, and we commit costs — permits, provisions and our team — ahead of your arrival. This policy explains what happens if plans change.

All bookings, advances and refunds are handled in Indian Rupees (INR). Payments are processed securely through our payment gateway.

Rescheduling

Need to move your dates? Tell us as early as you can. If you let us know at least 7 days before your trek, we will reschedule you to another available date at no extra charge.

Cancellations

• 7 or more days before your trek — your advance is refunded in full, less any payment-processing fee.
• 3 to 6 days before — half of your advance is refunded; the rest covers committed costs.
• Within 2 days, or no-show — the advance is not refundable, as permits and provisions are already arranged.

If we cancel

If we have to cancel for safety, weather or reasons beyond our control, we will offer you the next available date or a full refund of what you have paid — your choice.

How refunds are made

Approved refunds are returned in Indian Rupees (INR) to your original payment method within 5 to 7 business days of confirmation. Payment-gateway charges, where applicable, are non-refundable.

How to request

Message us on WhatsApp at +91 95856 54107 or use our Contact page with your name and booking date, and we will take it from there.